How do you communicate updates to the network?
Zach2022-01-11T15:35:55-05:00Once your lab becomes active, each user will be added to our weekly lab update blast mailing list. [...]
How do you communicate updates to the network?
Zach2022-01-11T15:33:02-05:00Once your MAP becomes active, each user will be added to our weekly MAP update blast mailing list. This [...]
There are no MAPs within a 30-mile radius of my zip code. What do I do?
Zach2022-02-24T15:22:35-05:00In the event that there are no MAPs in your radius, we have a mobile phlebotomy directory for [...]
How do I get my results?
Zach2021-12-06T16:54:11-05:00MOMS does not deliver any results. That is dependent upon the origination of the order.
Can I go to a MAP to order testing?
Zach2021-12-06T16:53:22-05:00Not at this time. You will only go to a MAP if you have scheduled an appointment for [...]
Can I order testing through the MOMS platform?
Zach2021-12-06T16:52:47-05:00At this time, we are a solution to help patients who have an order from a MOMS lab [...]
Why is a credit card required as part of onboarding?
Zach2021-12-06T16:10:38-05:00Access to the MOMS platform is based on a subscription, starting the first of every month. This allows [...]
Who handles the shipping back to the lab?
Zach2021-12-06T16:08:02-05:00Typically, the labs have a relationship with an overnight shipping company. Shipping labels are usually included in the [...]
Who provides the kits to the patients?
Zach2021-12-06T16:07:06-05:00Depending on your current relationship, if providers are ordering the tests from you, they can distribute the kits [...]
How do I connect with MAPs?
Zach2021-12-06T16:05:27-05:00Once your profile on the MOMS platform is active, connecting with MAPs is a simple process. To start [...]